Bulk Buy It Terms & Conditions for Freight Comparison Service - Customers

This page (together with the documents referred to on it) tells you the Terms & Conditions on which you may make use of the Bulk Buy It  website (the "Site"), whether as a guest or registered user, and the terms applicable to the comparison and sale of delivery services through the Site.

We may update these Terms & Conditions from time to time and will notify such changes to you by uploading them on the Site. You should review the Terms & Conditions periodically for changes.

By using the Site you agree to be bound by these Terms & Conditions. If you do not agree to these Terms & Conditions then please refrain from using the Site.

As well as reading the following Terms & Conditions to which you have agreed by using this Site, you should also refer to the terms and conditions of the relevant freight company before committing to buy.  The freight company’s terms and conditions will cover any transaction or agreement between you and the freight company, whereas these Terms and Conditions relate only to your use of this website.

1. About us

The Site is operated by Bulk Listings Limited trading as Bulk Buy It ("we"). We are registered in England and Wales under company number 08807652 and with our registered office at Alans House, 51 Holton Road, Holton Heath Trading Park, Poole, BH16 6LT United Kingdom.

You can contact us by telephoning our customer service team at 0845 600 7044 or by writing to us at info@bulkbuyit.com or at Alans House, 51 Holton Road, Holton Heath Trading Park, Poole, BH16 6LT United Kingdom.

2. Accessing our site

In order to compare delivery services on the Site, you must register your details using the registration box on the Site. You must provide complete and up to date contact details including a valid e-mail address. Falsifying or omitting contact information such as your name, address or telephone number when registering is not permitted. It is also not permitted to use fax or disconnected numbers as a telephone number. Any personal data and other information provided by you is processed by us in accordance with our Privacy Policy. By providing any such personal data or other information you agree to the terms of our Privacy Policy.

Access to the Site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on the Site without notice. We will not be liable if for any reason the Site is unavailable at any time or for any period.

From time to time, we may restrict access to some parts of the Site, or the entire Site, to users who have registered with us.

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. You are advised to change your password as soon as you receive it.  We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these Terms & Conditions.

3. Intellectual property rights

We are the owner or the licensee of all intellectual property rights in the Site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you breach these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

We respect the intellectual property rights of others and we ask you to do the same. If you believe that any of your intellectual property rights have been infringed on the Site, please email at the address set out on the ‘contact us’ page to report the problem.

4. Description of Bulk Buy It freight comparison service

We provide a service which enables you to compare a number of prices for delivery services and book a delivery based on those comparisons. There is no charge for this service.  We receive a commission from the freight companies when you use our service to purchase services from them.

Please note that we are in no way involved in the contract for the sale of any delivery services offered on our site. The resulting legal contract is between you and the freight company, and is subject, in addition to these Terms & Conditions, to the terms and conditions of the freight company.

5. Compare delivery prices and select a service

To compare delivery services, enter a collection post code and a delivery post code anywhere in the EU, along with the pallet size and weight of the shipment and other relevant information such as whether it is a hazardous product, if the collection or delivery address requires a tail-lift, if the collection or delivery address is a residential address, and our site will provide you with all the comparable prices and services available for you to select, with the cheapest being at the top.

We do not control and are not responsible for the price, length of offers, or special conditions relating to price comparison quotes. These are set by the freight companies. Please ensure you read the terms and conditions of the relevant freight company which are available to view by clicking through the links contained on our website to the relevant freight company’s website. Freight companies’ prices, rates and offer times are updated and amended by the freight companies on a regular basis and may be withdrawn at any time so our price comparisons are subject to change.  We are not responsible for any pricing errors. 

6. Your obligations

The information you give us is used by the freight companies to formulate their quote. It is your responsibility to ensure that all information you supply or enter onto this website is correct, complete and accurate, so please double-check your information before submitting it.  In the event that any of the details you enter is incorrect, for example the delivery or collection address is wrong, you will be responsible for paying any additional costs arising from such incorrect information, including re-delivery or re-collection fees.  We do not accept any responsibility or liability for any loss or damage you may suffer or incur if any information, content, material or data held by the freight company about you is not correct, complete and accurate.

You are responsible for reading the full service listing before making a commitment to buy.  

Our freight companies may not ship the following, among other things:

  • Recalled goods: We strongly support the efforts of government consumer protection organizations to protect consumers against potentially hazardous goods. Customers in the Republic of Ireland may wish to consult the Irish eGovernment website, Oasis for further information.
  • Stolen goods
  • Replica or counterfeit items: items that bear a company's official brand name or logo can be shipped as long as the products were made or officially endorsed by that company. You may not ship counterfeit items, fakes, replicas, or unauthorized copies. Unauthorized copies include things that are backed-up, bootlegged, duplicated, or pirated—which are all illegal.
  • Complete original and imitation firearms and firearm parts, (includes rifle butts, trigger mechanisms, screws / bolts etc which are manufactured for the sole purpose of creating a functional firearm), ammunition, explosives
  • Dangerous / hazardous goods including but not limited to perfumes, aftershaves, aerosols, flammable substances, dry ice, biological substances, UN classified dangerous goods and any goods specified as such under International Air Transport Association regulations (“IATA”), the Agreement on Dangerous Goods by Road ("ADR") or International Maritime Dangerous Goods ("IMDG") regulations.
  • Batteries or any products containing hazardous chemicals or acids
  • Furs and ivory
  • Human remains or ashes
  • Live animals (including but not limited to mammals, reptiles, birds and fish), Insects, larvae, pupae etc
  • Pornography (whether in printed, film or digital format)
  • Tobacco, loose leaf tobacco products and pre-rolled cigarettes

You are strongly advised to check the relevant freight company’s terms and conditions to ensure that they will ship the goods you wish to transport.

7. Payment

Once you have reviewed the different options, prices and terms of the relevant freight company, select the ‘Buy’ button under the relevant freight company listing to confirm your order.  You will then be taken to a payment screen. Full payment for services should be made at the time of application for the service. Payments may be made in Sterling or, if available, in Euros through Worldpay and will be subject to Worldpay conversion rates and charges in force at the date of payment, plus any applicable taxes and Worldpay fees. 

You agree to pay any fees and/or other charges incurred by you in accordance with any payment provisions set out on this Site from time to time. 

8. Acceptance of your order

Once you have submitted your payment, an email will then be sent to the freight company telling them you have made an offer to purchase the services specified within it.

Please be aware that nothing on this Website is, or shall be deemed to constitute, an offer by us or any third party to sell to you any service or to enter into any contract with you in respect of any service. By submitting your details, you are making an offer to obtain the relevant service from the freight company on its terms and conditions that may be accepted or rejected by them.

You will receive confirmation when your offer has been accepted.  No order shall be deemed to be accepted by the freight company until an email is issued to you by the freight company or this Site acknowledging your order has been accepted. The contract will relate only to those services notified in the email acknowledgement of order. The contract for the product or service will only be concluded once your offer has been accepted. 

9. Our involvement in the sale of services and our liability

Insurance for all freight will be provided by the standard terms and conditions of the freight company.

Please note that we are in no way involved in the contract for the sale of any delivery services offered on our site. The resulting legal contract is between you and the freight company, and is subject, in addition to these Terms & Conditions, to the terms and conditions of the freight company, which they will advise you of in their description of the service or in further correspondence regarding the service. You should carefully review their specific terms.  It is your responsibility to ensure that you understand and agree with those terms and conditions before entering into a contract to obtain the service. We are not responsible or liable for any loss or damage you may suffer or incur in connection with the terms and conditions applying to any contract entered into by you with any freight company in relation to any service or for any acts, omissions, errors or defaults of any freight company in connection with those terms and conditions.

We cannot give any undertaking that services you purchase from freight companies through the Site will be of satisfactory quality or carried out with reasonable care and skill, and any such warranties are DISCLAIMED by us absolutely. Where you order services through the Site we will disclose your customer information relating to the transaction to the relevant freight companies. We do not review or control, and are not responsible in any way for, listings provided by freight companies. We do not provide advice in relation to any delivery service compared, nor do we provide a recommendation or endorsement of freight companies, nor do we guarantee the quality, safety, or legality of services on offer.

We assume no responsibility for claims made by freight companies with respect to their licenses, insurance, registration, membership or trade association or indeed any other claim made at any point.

10. Refunds

If you wish to discuss or organise a refund of any service or if you have any complaints regarding the delivery service, please contact the freight company directly using the contact facility on the Site.

11. Links

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

Our Site must not be framed on any other website, nor may you create a link to any part of our Site other than the home page. We reserve the right to withdraw linking permission without notice.

The Site provides links to other websites for your information. We have no control over such sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them.

12. Viruses, hacking and other offences

You must not misuse our site by knowingly introducing viruses, Trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Site, the server on which our Site is stored or any server, computer or database connected to our Site. You must not attack our Site via a denial-of-service attack or a distributed denial-of-service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Site will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Site or to your downloading of any material posted on it, or on any website linked to it.

13. Import regulations and duty

If you order a delivery service from our Site for delivery outside the UK, the products may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.

Please also note that services offered for sale by freight companies are mainly directed at UK residents. Bulk Buy It and its Members make no representation that any products or services sold through this website are appropriate or available for use outside of the UK. You must comply with all applicable laws and regulations of the country for which the products are destined. We will not be liable for any breach by you of any such laws.

14. Your warranties to us

You warrant that:

  • You are at least 18 years old
  • If you are registering as a business entity, you have the authority to bind the entity to these Terms & Conditions
  • You will not use the contact details of any freight company to send spam or threatening e-mails.

15. Liability

Nothing in these terms shall limit our liability for fraudulent misrepresentation, for death or personal injury resulting from our negligence or the negligence of our agents or employees. You agree not to hold us responsible for things other Members post or do.

In no event do we accept liability of any description for the listing of any unlawful, threatening, abusive, defamatory, obscene or indecent information, or material of any kind which violates or infringes upon the rights of any other person, including without limitation any transmissions constituting or encouraging conduct that would constitute a criminal offence, give rise to civil liability or otherwise violate any applicable law.

We cannot guarantee continuous, error-free or secure access to our services or that defects in the service will be corrected. While we will use reasonable efforts to maintain an uninterrupted service, we cannot guarantee this and we do not give any promises or warranties (whether express or implied) about the availability of our services.

Accordingly, to the extent legally permitted we expressly disclaim all warranties, representations and conditions, express or implied, including those of quality, merchantability, merchantable quality, durability, fitness for a particular purpose and those arising by statute.

If you are a business user, we are not liable for any loss, whether of money (including profit), goodwill, or reputation, or any special, indirect, or consequential damages arising out of your use of the Site, even if you advise us or we could reasonably foresee the possibility of any such damage occurring. Some jurisdictions do not allow the disclaimer of warranties or exclusion of damages, so such disclaimers and exclusions may not apply to you.

Despite the previous paragraph, if you are a business user and if we are found to be liable, our liability to you or any third party (whether in contract, tort, negligence, strict liability in tort, by statute or otherwise) is limited to the greater of (a) the total fees you pay to us in the 12 months prior to the action giving rise to liability, and (b) 100 Pounds Sterling.

16. Waiver

If we fail at any time to insist upon strict performance of any of your obligations under these Terms & Conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under them, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.

A waiver by us of any default shall not constitute a waiver of any subsequent default.

No waiver by us of any of these Terms & Conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing.

17. Severability

If any of these Terms & Conditions are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.

18. Entire agreement

These Terms & Conditions and any document expressly referred to in them represent the entire agreement between us and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing.

19. Force majeure

Where a Member is prevented from or delayed in the carrying on of its business due to circumstances beyond its reasonable control including, without limitation, acts of God, governmental actions, war or national emergency, riot, civil commotion, fire, explosion, flood, epidemic, the date of delivery shall be postponed for the period that the circumstances continue.

20. Law and jurisdiction

Contracts for the purchase of goods through our Site will be governed by English law. Any dispute (including non-contractual obligations) arising from, or related to, such Contracts shall be subject to the non-exclusive jurisdiction of the courts of England and Wales.

21. Feedback

General comments about the Site are welcome by email to the address set out on the ‘contact us’ page. Complaints about a specific freight company or service must be directed to the freight company concerned through the contact details provided on the order confirmation email that you receive for resolution directly with them.


Last updated on 17 November 2015